← RelayCrewAn AI receptionist that answers every single call.
Ava picks up in under 60 seconds — at 2pm on a Tuesday and at 11pm on a Sunday. She qualifies the caller, books the job into your calendar, and texts a confirmation before they hang up.
We build her, train her on your business, and run her. You do not configure anything.
The call you miss is the job you lose
A homeowner with a failed air conditioner in July does not leave a voicemail and wait. They call the next company on the list. By the time you check your phone between jobs, someone else has the work booked.
That is the whole problem. Not lead generation — you already have the leads. They are calling you and getting a voicemail greeting while you are under a house or on a roof.
An AI receptionist does not fix your marketing. It stops the leads you already paid for from walking away.
What Ava actually does on a call
Answers in under 60 seconds
No hold music, no phone tree, no "press 1 for service". She picks up and asks what is going on.
Qualifies the job
Type of work, address, urgency, whether it is inside your service area. A blocked drain in your zone gets booked. A request you do not handle gets a polite redirect instead of wasting your evening.
Books into your calendar
Real availability, real slots, respecting your buffer times and travel windows. Not a callback promise — an actual appointment.
Texts a confirmation
Address, time window, what to expect. Cuts no-shows because the customer has it in writing before they put the phone down.
Escalates what matters
Angry customer, unusual pricing question, anything outside the boundaries you set — a human gets it. Ava does not improvise on money.
What a real call sounds like
This is a routine after-hours call to a plumbing company. Nothing unusual about it, which is the point — this is the call that normally goes to voicemail at 8pm and gets booked by someone else by nine.
AVAThanks for calling Coastal Plumbing, this is Ava, the virtual assistant. What is going on?
CALLERYeah, water heater is leaking all over my garage floor.
AVAThat is not a fun one. Is water still actively coming out, or has it slowed down?
CALLERStill going. I shut the valve off but there is a lot down there.
AVAGood call shutting it off. Can I get the address so I can check you are inside our service area?
CALLER2140 Seaway Drive, Fort Pierce.
AVAThat is well inside our area. We have someone free at 7:40 tomorrow morning, or if this cannot wait I can flag it for the on-call tech tonight at emergency rates. Which do you want?
CALLERTomorrow morning is fine, it is shut off now.
AVABooked for 7:40am. I am texting you the confirmation now with the arrival window and Mike’s name. Anything else?
Forty seconds. Qualified, service area checked, urgency triaged, booked, confirmed in writing. The alternative was a voicemail the customer never left.
The 14 days before she goes live
An AI receptionist is only as good as what it knows about your business. Most of the setup window is us learning yours.
Days 1–3 · Discovery
We listen to how you currently handle calls. Your service area, your hours, which jobs you actually want and which you turn down. What a good lead looks like to you specifically, because a $180 service call is a win for one company and a waste of a slot for another.
Days 4–7 · Boundaries and scripts
The pricing ranges Ava can quote and the point at which she stops and escalates. How she describes your business. What she says when someone asks for a discount, or asks a question you would rather answer yourself.
Days 8–11 · Calendar and phone
She connects to your existing number and your existing calendar. No new phone system, no number change, no telling customers anything is different. Buffer times, travel windows, and the slots you keep clear all get respected.
Days 12–14 · Supervised live calls
She takes real calls with a human watching every one. Anything she handles badly gets corrected before it becomes a pattern. You sign off before supervision comes off.
What it replaces, and what it costs
Full-time receptionist
$38,000–$52,000 a year plus payroll tax, benefits, holiday and sick cover. Answers roughly 40 hours of the 168 in a week.
Part-time office help
$18,000–$26,000 a year. Cheaper, and the gaps are exactly the hours your customers call.
Traditional answering service
$150–$600 a month, usually billed per minute. Takes a message. You still call everyone back.
Voicemail
Free. Converts almost nothing after hours.
RelayCrew Starter Crew
$995 setup plus $799 a month, flat. Answers and books, 168 hours a week.
The comparison that matters is not Ava against a receptionist. It is Ava against what actually happens now, which for most trade businesses is voicemail. If one recovered job a month covers the cost, the question stops being whether it is worth it and becomes how many you are currently losing.
Where a human still wins
We would rather tell you this up front than have you discover it in month two.
A genuinely upset customer wants a person. A complicated commercial bid with fifteen variables wants a person. A caller who has already been let down once wants a person. Ava routes all of those to you rather than trying to smooth them over.
What she replaces is not your judgement. It is the eleven calls a day that end in voicemail because you are holding a wrench.
Common questions
Will my customers know they are talking to AI?
Ava identifies herself as a virtual assistant at the start of the call. We do not pretend she is a person, because the first customer who works it out stops trusting everything else you say. In practice callers care far more about being answered quickly than about who answers.
What happens when the AI cannot handle something?
It escalates. Any pricing question outside your set ranges, any complaint, any request to commit to work goes to a human. You define the boundaries during setup and Ava does not cross them.
How is this different from an answering service?
A traditional answering service takes a message and passes it on. Ava books the appointment into your calendar, qualifies whether the job is worth your time, and texts the caller a confirmation before they hang up. The difference is what happens after the call is answered.
How long does setup take?
Fourteen days from signed agreement to live calls. Most of that is us learning your service area, your pricing boundaries, your scheduling rules and the questions your customers actually ask.
What does an AI receptionist cost?
Starter Crew is $995 one-time setup plus $799 per month for three bots. Complete Crew is $1,995 setup plus $1,499 per month for all five. No per-minute billing and no long-term contract after the first 90 days.
Stop losing the calls you already paid for.
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