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RelayCrew AI

Privacy Policy

Effective date: September 1, 2026

What we collect

We collect information you provide directly — your name, company name, email address, phone number, and any details you share in our lead intake form. We also collect standard server logs including IP addresses, browser type, and pages visited.

When you become a RelayCrew AI client, we may collect additional business information necessary to configure and operate your AI workers, including call recordings (where legally permitted), message content, and customer data you share with us for knowledge base configuration.

How we use it

  • To respond to your inquiry and provide the services you've requested
  • To configure and operate your AI workers
  • To send transactional communications about your account
  • To improve our platform and services
  • To comply with legal obligations

What we do not do

We do not sell your personal information to third parties. We do not use your business data or customer communications to train models that benefit other clients. We do not send unsolicited marketing communications.

Data retention

We retain your information for as long as your account is active and for a reasonable period thereafter. You may request deletion of your data by contacting us at privacy@getrelaycrew.com.

AI disclosure

RelayCrew AI operates AI workers on behalf of our business clients. These AI workers interact with end customers. We require all clients to provide appropriate AI disclosure to their customers in accordance with applicable law and our service agreement.

Security

We use industry-standard encryption in transit and at rest. Access to client data is restricted to authorized personnel on a need-to-know basis. We maintain an incident response procedure and will notify affected parties of any breach as required by law.

Contact

Privacy questions: privacy@getrelaycrew.com
RelayCrew AI · getrelaycrew.com